The restaurant industry took a beating in 2020 and 2021. If you are a restaurant owner, you are very much aware of this and likely still seeing residual effects. As if it was not enough that many establishments had to close their doors for months at a time, local governments seemed to target eating establishments and impose stringent restrictions so they may continue to operate. This had many restaurant owners scrambling to do whatever it took to keep their businesses operational and their doors open.
Today, as the pandemic begins to wane in mid-2021 and the population gets vaccinated, restaurants have begun to reopen their doors and find ways to remind their customers that cleanliness is still at the top of their priority list. For most restaurants, of course, cleanliness has always been a big part of what they do. Here at EP Cleaning Solutions, we go above and beyond to ensure that your restaurant is clean and sanitized and showcases its beauty for all the world to see! And here’s why that matters.
The Value of Restaurants in Your City and Your Community
According to Fortune magazine, over 110,000 restaurants and bars closed during the year 2020. That is a high number. Many of those restaurant owners likely poured their sweat and tears over their business for many years. The same article suggests that those restaurants that closed shop in 2020, were often established businesses with some kind of reputation in their community and had been serving for an average of 16 years. Many of these restaurants then were recognized members of the community and part of people’s lives.
What is a Professional Restaurant Cleaning Service?
Professional cleaning involves some serious elbow grease, indisputable cleaning machines, inarguable grease-stripping powers, and dirt-cleaning abilities enhanced by powerful chemicals and the power of pressurized water. Your equipment, floors, walls, booths, and bathrooms will be sparkling.
Why Professional Cleaning Matters for Your Restaurant
A professional cleaning service goes far beyond surface cleaning or wiping off dirt from the tables. With professional capabilities, your restaurant can remove layers of accumulated dirt and grime from surfaces, floors, and even appliances. Here’s why that matters to your customers:
#1 Eating is an experience, it’s about ambiance, atmosphere, and the making of memories
We all know that our favorite restaurants tend to be more than just about the food. For example, there are famous restaurants that pride themselves in being rude to their customers, or serving inside old airplanes, jail cells, or allowing the roasting of smores on the table. A quirky restaurant is as much as it is about the experience as it is about the actual food. And whether you are serving your customers in booths, wooden tables, or custom artsy chairs, the ambiance and experience you create in your establishment will form part of the restaurant ethos and reputation. All of that hard work and creativity can go out the window if the restaurant shows signs of obvious uncleanliness or unhygienic circumstances.
#2 It is directly correlated (at least in the customer’s mind) with the quality of the food
A dirty table, floor, and counter will set off red flags in the minds of customers. If a patron steps into your establishments and begins to see a clear pattern of uncleanliness, they will immediately associate this with the food. And even if the food is prepared well and with quality ingredients, the impression has already been tainted. Changing a bad impression is quite the task. As Business Insider reports, first impressions are very stubborn and it is difficult to bounce back from them. Our minds tend to stick to what we think we know and if your establishment shows less than great standards in the cleanliness department, this impression is likely to stick beyond one visit. It might even drive the customer away and prompt them to give a negative review.
#3 An extension of customer service that tells your customers what you’re all about
Customer service is more than how polite your staff is. Customer service is an all-encompassing story of how your establishment is serving the customer. That includes the quality of food, facilities, serving speed, ambiance, and much more. The facility itself forms part of the customer’s experience in your restaurant, as it is the first and last thing they encounter. Before they even walk into your restaurant, they may already be forming their impression, so you want to greet them with an establishment that is clean and welcoming. You want a facility that politely greets them with “Welcome, we are happy to serve you!”
Take Customer Service to the Next Level With Professional Restaurant Cleaning
If you’ve had a tough year and are looking to make a fresh start after an unprecedented era of shutdowns, uncertainty, and economic upheaval, see how professional restaurant cleaning can get your establishment started on the right foot. EP Cleaning Solutions offers power washing services for a wide range of businesses.
Ready to see the next level of clean at your restaurant? Call EP Cleaning Solutions and find out more.